Free Collections Specialist, PAYS $26/HR

Collections Specialist needs 2+ years’ collections/AR experience
Collections Specialist requires:
 Exceptional communication skills both verbal and written
 Exhibit confidence to quickly evaluate a situation to find the best solution for both the client
 Function well independently and in a team orientated environment
 Comfortable forming strong and lasting relationships with clients over the phone
 Professional and Energetic when dealing with clients; leaving them with a positive experience/impression
 Excellent multi-tasking skills
 Ability to take constructive critique and implement training concepts into your own voice

Collections Specialist duties:
 Interact with B2B clients who have financed equipment or executed a working capital loan for their business with CIT
 Collect delinquent balances on customer accounts by initiating communication and negotiating payments
 Service a portfolio of delinquent customer accounts
 Performs day-to-day activities in a fast-paced environment to ensure effective account management on collection accounts
 Communicates via phone conversations, email, fax and letters with customers concerning status of invoice payments
 Performs reconciliations for accounts to maintain accuracy
 Interfaces with Sales, Operations and Finance departments to resolve billing, collection and credit issues
 Establishes strong working relationships with the sales team to support collections efforts
 Works with customers in a proactive manner to resolve discrepancies
 Reconciles account status using current and historical invoicing and payment activity analysis
 Acts as a liaison with financial operations regarding the research on misapplied or payment issues
 Resolves all overdue account balances, unassigned cash and payment discrepancies through research, communication and follow up with customers or sales teams
 Monitors changes in customer financial status and payment patterns
 Audits and maintains customer accounts to make sure terms are accurate and customer profiles have current information

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